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If you represent a business and would like to learn more about Amazon Local for Businesses, please click here.

Deals & Vouchers

About National Deals

National offers are from nationally recognized brands and can be redeemed online or in locations across the country.

If you subscribe to any Amazon Local region, national offers are included in your e-mails. If you aren't subscribed to any region, you can add National to your subscriptions to receive these offers.

About Vouchers

When you buy a deal on the website, we'll send you a voucher redeemable for the goods or services listed. You can check the What You Need to Know section of individual deals for redemption instructions, merchant and ticket provider contact information, purchase limits, expiration dates, and more.

Your purchased vouchers can be found in Your Orders.

Most vouchers require that you use the entire value in a single visit, but some businesses allow partial uses of vouchers. There are often different expiration terms for the paid and promotional values of a deal. The paid value, or dollar amount you paid, usually expires after the promotional value. The promotional value is the amount listed next to Savings on the deal. If the promotional value has expired but the paid value hasn't, the merchant must still honor use of the paid value. You may need to pay the difference between the paid value and the full price, though.

In all states, the paid value will remain valid for up to five years. Due to state requirements that prohibit expiration periods, the paid value won't expire in California, Connecticut, Florida, Maine, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, North Dakota, Oregon, Rhode Island, and Washington.

Note: If you've redeemed a coupon on Amazon Local instead of a voucher, the entire offer will expire at the time listed when you redeemed the coupon.

If you have any questions about your voucher, please contact the merchant. If you have any questions about seating or the pick-up name on your ticket for an event deal, you can contact the ticket provider.

Restaurant Takeout & Delivery

Order Restaurant Takeout & Delivery

You can order on the Amazon Local website or the Amazon Local mobile app.

Restriction: The app is available for iPhone (4 or newer, with iOS 6 or newer); Android (2.2 or newer); and Amazon Fire Phone.

  1. Go to the Takeout & Delivery section, find a restaurant you like, and start building your order from the restaurant's menu and verify your location is set to Seattle. Restaurants offering delivery will be noted in the Services field
  2. Add as many items as you like from one restaurant. If applicable, select whether you'd whether you'd like takeout or delivery. There is a $2.99 fee for takeout orders under $5. Delivery fees vary by restaurant, and many offer free delivery.
  3. Select a payment method and enter a tip, if you wish
  4. Follow the on-screen instructions to complete your order.
  5. Look for an email letting you know when your order will be ready for pickup or delivery. For most deliveries, the restaurant will deliver your order. If the restaurant doesn't have its own drivers, it may use a third-party service.

Note:

  • You can only order from one restaurant at a time.
  • If you need to change or cancel your order or request a refund, you can contact the restaurant via the contact information in the Your Orders tab. If you're unable to resolve your issue with the restaurant, please contact us.

Travel Reservations

Book a Travel Reservation

You can place a travel reservation in three steps.

  1. Select a place to stay
  2. Enter check-in and check-out dates
  3. Book your reservation

About Travel Reservation Payment

Your card is charged when you make a reservation.

Most reservations include taxes and fees which you'll see on the Review Your Order page before you checkout, as well as on the order confirmation we email to you.

In cases where a merchant collects taxes and fees at check-in, we clearly state that on the offer page.

Manage a Travel Reservation

Reservations are available in Your Orders

  1. Select Your Orders.
  2. Navigate to the applicable reservation

Note:

  • You'll need to contact us to cancel a reservation. Please note that cancellations are subject to the business’s policy, which can be found in the What You Need to Know section of each travel offer.
  • You're not able to reschedule a reservation. Currently, you can only cancel a reservation, then purchase a new reservation.

Travel Reservation Refunds

Refunds are subject to the business’s policy.

Policies can be found in the What You Need to Know section of every travel offer.

Your Account & Preferences

Update Account Information

You can update your name, e-mail address, password, and payment methods in a few steps.

To update your account information:

  1. Go to Your Account.
  2. Do one of the following:
    • Click on Account Settings, then Edit, and then Done.
    • Click on Payment Methods and add a promotional code to your account or update your credit cards on file.

Any changes you make to your Amazon Local e-mail or password will be reflected on your Amazon.com account, and vice versa.

Update Your Deal Preferences

We'll recommend deals to you via e-mail based on the deal preferences you select. You can always view all available deals on the Amazon Local site.

To set up or update your preferences:

  1. Go to Deal Preferences.
  2. Select Like, Neutral, or Dislike for the categories available.

It may take up to one day for your preferences to be reflected in offers you receive in our daily e-mails.

Your preferences are subject to the Amazon Local Privacy Notice.

Update Your Location Preferences

By setting up your location preferences, we can personalize the recommended deals that are e-mailed to you so they're closer to where you live, work, or hang out.

To set up or update your location preferences:

  1. Go to Location Preferences.
  2. Choose the Home, Work, or Hangout icon from the Drag & Drop box.
  3. Drop your selected icon over an area on the map.

    Note: It may take up to one day for your preferences to be reflected in offers you receive in the daily e-mails.

Your preferences are subject to the Amazon Local Privacy Notice. If you haven't set your location preferences, we use addresses from your Amazon Address Book for your recommendations.

Gifts & Gifting

Purchase a Gift Voucher

You can buy eligible deals as gifts on Amazon Local.

To purchase a gift voucher:

  1. Locate the deal you want to send as a gift.
  2. Click See Options & Buy.

    Note: Deals eligible for gifting will say Gifting options available below this button.

  3. Check the This is a gift box.
  4. Click Buy.
  5. Follow the on-screen instructions to complete your order.

    Note: You can choose to have the gift delivered right away or at a later date. If you choose today, we'll e-mail the gift recipient shortly after your order is complete. If you choose a later date, your gift will be sent between midnight and 3 a.m. PST on that day.

Details of gifts you've purchased are stored in Your Orders.

Redeem a Gift Voucher

If you received an Amazon Local voucher as a gift, you can add it to Your Account by signing in or setting up an account.

To add your voucher to Your Account:

  1. Click Get your gift now in the Amazon Local e-mail you received.
  2. Follow the on-screen instructions.
  3. View your gift in Your Orders.

Once you've added your voucher to Your Account, you can check the redemption instructions, scheduling requirements, available locations, and expiration dates.

Note: We won't disclose if or when you've used a gift with the gift giver; they'll only know if the gift has been claimed. If you want to return a gift for a refund, you'll need to contact the gift giver.

Refund Policy

About Our Refund Policy

Most unused vouchers are eligible for a refund within 30 days of purchase, but some event and travel vouchers have different policies or requirements associated with them . If a business closes permanently, we will always refund any unused vouchers.

Events

Vouchers for tickets and events can't be refunded after the event has passed. If the event is cancelled, rescheduled, or it's within 24 hours of your purchase, you can contact us to receive a refund. If a voucher is non-refundable, it will be stated before you confirm your order.

Travel

Refunds are subject to the business's policy, which can be found in the "What You Need to Know" section of every travel offer. If you have met the conditions and would like a refund, fill out either the phone or email contact information in the "Contact us" section on this page.

Email

Resolve E-mail Delivery Problems

If a gift voucher isn't available one day after the delivery date or you aren't receiving subscription e-mails that you've signed up for, there are a few things you can check.

  • Spam or junk folders
  • The e-mail address entered

You can contact us if the e-mail isn't in a spam or junk folder, of if you would like to update the e-mail address associated with the gift voucher or subscription.

Subscribe to Offer E-mails

You can subscribe to our e-mails to receive regular updates on our deals.

To subscribe to deal e-mails, do one of the following:

  • Go to Your Account, select Subscriptions, and click on any cities that interest you.
  • Go to Amazon Local and select a city. You can then view a deal and click Subscribe.

Unsubscribe from Offer E-mails

You can set your preferences to stop receiving marketing e-mails from Amazon Local.

To unsubscribe from deal e-mails, do one of the following:

  • Click Unsubscribe at the top or bottom of any deal e-mail.
  • Go to Your Account on Amazon Local, select Subscriptions, and uncheck the city where you no longer wish to receive deal e-mails.
  • Go to Your Account on Amazon.com and click Amazon Local and Amazon Delivers E-mail Subscriptions in the Settings section.

You will still receive transactional e-mails, like those related to your Amazon Local account or purchases.

Mobile

Manage Amazon Local on Mobile

You can use the Amazon Local app to redeem your vouchers, edit your location preferences, and more.

After downloading the app from Great Deals on the Go, you can take the following actions:

  • Redeem Your Vouchers: Go to Your Vouchers and click on your deal to open your voucher code. Show the voucher code to the business so they can scan it.

    Note:

    • Some businesses require a printed copy of your voucher. If this is the case, it will be stated on your voucher so you will know in advance.
    • If you're unable to redeem your voucher and can't resolve the issue with a manager at the business, please Contact Us.

  • Change Your Location Preferences: Go to Settings and click on Subscriptions. Select Edit to remove a city or Add a subscription to add a city.
  • Passcode Lock: Set up a 4-digit code to add an extra layer of protection by doing the following:
    1. Go to Settings.
    2. Click on Passcode Lock.
    3. Click Turn on Passcode Lock.
    4. Enter a 4-digit passcode.
    5. Re-enter your passcode to confirm.

Payments

Eligible Payment Methods

Amazon Local accepts the following credit cards.

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

We don't accept payment from your checking account, wire transfers, PayPal, Amazon.com Gift Cards, Amazon Payments Stored Balance, or the Amazon Store Card.

Note: We won't give your card number to the business selling the deal instead your information will be safely stored on Amazon.com’s secure server, which encrypts all submitted information..

Resolve a Payment Decline

If there's an issue with your payment, we'll notify you via e-mail.

To resolve a payment decline:

  1. Go to Your Orders.
  2. Click the link provided next to the impacted order to update your payment information.

You can still complete your purchase if you update your payment information within seven days of purchase.

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