On December 18, 2015, Amazon Local will stop selling daily deals at local.amazon.com and on the Amazon Local app. Deals you have already purchased will not be affected by this change. No action is required on your part.
What this means:
What happened? Is there a different Amazon deals service?
Can I still use my voucher?
Can I just get a refund?
What if the merchant won't honor my voucher?
Will my Amazon Local account page go away? Can I still access my vouchers?
Is Amazon getting out of local commerce?
What if I have a problem with my voucher after December 18, 2015? Who will help me?
What will happen to my account credit?
Where is my daily email?
When you buy a deal on the website, we'll send you a voucher redeemable for the goods or services listed. You can check the What You Need to Know section of individual deals for redemption instructions, merchant and ticket provider contact information, purchase limits, expiration dates, and more.Your Orders.
Most vouchers require that you use the entire value in a single visit, but some businesses allow partial uses of vouchers. There are often different expiration terms for the paid and promotional values of a deal. The paid value, or dollar amount you paid, usually expires after the promotional value. The promotional value is the amount listed next to Savings on the deal. If the promotional value has expired but the paid value hasn't, the merchant must still honor use of the paid value. You may need to pay the difference between the paid value and the full price, though.
In all states, the paid value will remain valid for up to five years. Due to state requirements that prohibit expiration periods, the paid value won't expire in California, Connecticut, Florida, Maine, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, North Dakota, Oregon, Rhode Island, and Washington.
Note: If you've redeemed a coupon on Amazon Local instead of a voucher, the entire offer will expire at the time listed when you redeemed the coupon.
If you have any questions about your voucher, please contact the merchant. If you have any questions about seating or the pick-up name on your ticket for an event deal, you can contact the ticket provider.
Most unused vouchers are eligible for a refund within 30 days of purchase . If a business closes permanently, we will always refund any unused vouchers. Your refund request will be processed to the original payment method instantly. However, it may take 2-3 business days for it to display on your credit card statement.
Refunds are subject to the business's policy, which can be found in the "What You Need to Know" section of every travel offer. If you have met the conditions and would like a refund, fill out either the phone or email contact information in the "Contact us" section on this page.
Amazon Local accepts the following credit cards.
We don't accept payment from your checking account, wire transfers, PayPal, Amazon.com Gift Cards, Amazon Payments Stored Balance, or the Amazon Store Card.
Note: We won't give your card number to the business selling the deal instead your information will be safely stored on Amazon.com’s secure server, which encrypts all submitted information..
If there's an issue with your payment, we'll notify you via e-mail.
To resolve a payment decline:
You can still complete your purchase if you update your payment information within seven days of purchase.
You can update your name, e-mail address, password, and payment methods in a few steps.
To update your account information:
Any changes you make to your Amazon Local e-mail or password will be reflected on your Amazon.com account, and vice versa.
You can buy eligible deals as gifts on Amazon Local.
To purchase a gift voucher:
Note: Deals eligible for gifting will say Gifting options available below this button.
Note: You can choose to have the gift delivered right away or at a later date. If you choose today, we'll e-mail the gift recipient shortly after your order is complete. If you choose a later date, your gift will be sent between midnight and 3 a.m. PST on that day.
Details of gifts you've purchased are stored in Your Orders.
If you received an Amazon Local voucher as a gift, you can add it to Your Account by signing in or setting up an account.
To add your voucher to Your Account:
Once you've added your voucher to Your Account, you can check the redemption instructions, scheduling requirements, available locations, and expiration dates.
Note: We won't disclose if or when you've used a gift with the gift giver; they'll only know if the gift has been claimed. If you want to return a gift for a refund, you'll need to contact the gift giver.
You can use the Amazon Local app to redeem your vouchers.