National offers are from nationally recognized brands and can be redeemed online or in locations across the country.
If you subscribe to any Amazon Local region, national offers are included in your e-mails. If you aren't subscribed to any region, you can add National to your subscriptions to receive these offers.
When you buy a deal on the website, we'll send you a voucher redeemable for the goods or services listed. You can check the What You Need to Know section of individual deals for redemption instructions, merchant and ticket provider contact information, purchase limits, expiration dates, and more.Your Orders.
Most vouchers require that you use the entire value in a single visit, but some businesses allow partial uses of vouchers. There are often different expiration terms for the paid and promotional values of a deal. The paid value, or dollar amount you paid, usually expires after the promotional value. The promotional value is the amount listed next to Savings on the deal. If the promotional value has expired but the paid value hasn't, the merchant must still honor use of the paid value. You may need to pay the difference between the paid value and the full price, though.
In all states, the paid value will remain valid for up to five years. Due to state requirements that prohibit expiration periods, the paid value won't expire in California, Connecticut, Florida, Maine, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, North Dakota, Oregon, Rhode Island, and Washington.
Note: If you've redeemed a coupon on Amazon Local instead of a voucher, the entire offer will expire at the time listed when you redeemed the coupon.
If you have any questions about your voucher, please contact the merchant. If you have any questions about seating or the pick-up name on your ticket for an event deal, you can contact the ticket provider.
When an offer involves online booking, this will appear in the offer details. You can also click on the “See Availability & Book” button and view the booking calendar. If you don't see the appointment time or date that you want, try checking back occasionally to see if new appointment times have become available. Appointments are confirmed as soon as you purchase the voucher. If the business ever needs to contact you about your appointment, they'll call you directly using the information you provided during checkout.
If you need to reschedule, call the business directly at least 24 hours before your appointment. If you wish to cancel your appointment, contact us for a voucher refund at least 24 hours before your appointment.
When you arrive for your appointment, please have a printout of your voucher, or download the Amazon Local mobile app and show the voucher on your mobile device.
If you miss an appointment, your voucher is deemed “used.” You may wish to call the business to see if they can reschedule your appointment, but they are under no obligation to do so.
You can order on the Amazon Local website or the Amazon Local mobile app.
You can update your name, e-mail address, password, and payment methods in a few steps.
To update your account information:
Any changes you make to your Amazon Local e-mail or password will be reflected on your Amazon.com account, and vice versa.
We'll recommend deals to you via e-mail based on the deal preferences you select. You can always view all available deals on the Amazon Local site.
To set up or update your preferences:
It may take up to one day for your preferences to be reflected in offers you receive in our daily e-mails.
Your preferences are subject to the Amazon Local Privacy Notice.
By setting up your location preferences, we can personalize the recommended deals that are e-mailed to you so they're closer to where you live, work, or hang out.
To set up or update your location preferences:
Note: It may take up to one day for your preferences to be reflected in offers you receive in the daily e-mails.
Your preferences are subject to the Amazon Local Privacy Notice. If you haven't set your location preferences, we use addresses from your Amazon Address Book for your recommendations.
You can buy eligible deals as gifts on Amazon Local.
To purchase a gift voucher:
Note: Deals eligible for gifting will say Gifting options available below this button.
Note: You can choose to have the gift delivered right away or at a later date. If you choose today, we'll e-mail the gift recipient shortly after your order is complete. If you choose a later date, your gift will be sent between midnight and 3 a.m. PST on that day.
Details of gifts you've purchased are stored in Your Orders.
If you received an Amazon Local voucher as a gift, you can add it to Your Account by signing in or setting up an account.
To add your voucher to Your Account:
Once you've added your voucher to Your Account, you can check the redemption instructions, scheduling requirements, available locations, and expiration dates.
Note: We won't disclose if or when you've used a gift with the gift giver; they'll only know if the gift has been claimed. If you want to return a gift for a refund, you'll need to contact the gift giver.
Most unused vouchers are eligible for a refund within 30 days of purchase, but some event and travel vouchers have different policies or requirements associated with them . If a business closes permanently, we will always refund any unused vouchers.
Vouchers for tickets and events can't be refunded after the event has passed. If the event is cancelled, rescheduled, or it's within 24 hours of your purchase, you can contact us to receive a refund. If a voucher is non-refundable, it will be stated before you confirm your order.
Unused travel or hotel vouchers are eligible for refund within 30 days of purchase as long as the promotional value hasn't yet expired and you haven't made your reservation. Once you make your reservation, you may not be eligible for a refund. You can check the "What You Need to Know" section of the deal for specific conditions.
If you booked your reservation dates on Amazon Local, you can cancel the reservation for a refund before the check-in date.
If a gift voucher isn't available one day after the delivery date or you aren't receiving subscription e-mails that you've signed up for, there are a few things you can check.
You can contact us if the e-mail isn't in a spam or junk folder, of if you would like to update the e-mail address associated with the gift voucher or subscription.
You can subscribe to our e-mails to receive regular updates on our deals.
To subscribe to deal e-mails, do one of the following:
You can set your preferences to stop receiving marketing e-mails from Amazon Local.
To unsubscribe from deal e-mails, do one of the following:
You will still receive transactional e-mails, like those related to your Amazon Local account or purchases.
You can use the Amazon Local app to redeem your vouchers, edit your location preferences, and more.
After downloading the app from Great Deals on the Go, you can take the following actions:
Amazon Local accepts the following credit cards.
We don't accept payment from your checking account, wire transfers, PayPal, Amazon.com Gift Cards, Amazon Payments Stored Balance, or the Amazon Store Card.
Note: We won't give your card number to the business selling the deal instead your information will be safely stored on Amazon.com’s secure server, which encrypts all submitted information..
If there's an issue with your payment, we'll notify you via e-mail.
To resolve a payment decline:
You can still complete your purchase if you update your payment information within seven days of purchase.